Privacy Policy
Visitor Agreement
Welcome to IMBA.com, a service of the International Mountain Bicycling Association (“International Mountain Bicycling Association”, “IMBA” , “us”, “we”, or “our”). Please read this visitor agreement; by using this service, you accept its terms. The internet is an evolving medium; we may change the terms of this agreement from time to time. By continuing to use the service after we post any such changes, you accept this agreement, as modified. IMBA.com respects the privacy of our users. Please review this privacy policy.
If you disagree with any material you find on our service, we suggest that you respond by noting your disagreement in an appropriate IMBA.com forum. We invite you to bring to our attention any material you believe to be inaccurate. Please forward a copy of the material to our team, along with an explanation of your objection, to [email protected].
The material that appears on IMBA.com is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you've found on our site, you should confirm any facts that are important to your decision.
Applicability
This privacy policy is applicable to the International Mountain Bicycling Association’s website, including any subdomains and mobile versions. This policy also applies to offline donations and memberships, via telephone and email communications.
Collection of Personal Data
Personal data refers to any information that can identify you as an individual, including your name, postal address, email address, telephone number, and other personal identifiers. The personal data we collect on our website is voluntarily provided by you. This may include:
- Membership or Account Data: Information you provide when you become a member or take action on our website, such as your name, postal address, email address, birthdate, and telephone number.
- Communication Data: Personal data you provide when you correspond with us via phone, email, or other communication methods.
Using Your Personal Data
Information we collect may be used as follows:
- To Operate, Maintain, and Improve Our Services: To ensure the functionality and development of our products and services.
- To Respond to Inquiries and Provide Customer Support: To address any questions, comments, or requests you may have, and offer customer service assistance.
- To Send Communications: To provide you with information via email, physical mail, or other communication methods as necessary.
- For Legal and Compliance Purposes:
- To comply with applicable laws and regulations.
- To respond to lawful requests and legal processes, including requests from public and government authorities.
- To enforce our policies and terms of use.
- To protect our rights, privacy, safety, or property, as well as those of you or others.
- As described in the “Sharing of your Personal Data” section below.
Sharing Your Personal Data
Information we collect may be shared with IMBA Local Member Organizations, affiliate memberships, and/or third parties who provide services such as data analysis or payment processing.
IMBA Local Member Organizations
IMBA provides membership management tools and email services to IMBA Local Membership Organizations. We share some or all of your personal data with our current or future IMBA Local Membership Organizations, in which case we will require our IMBA Local Membership Organizations to comply with this Policy.
IMBA Affiliate Memberships
We may share some or all of your personal data with our current or future affiliate memberships, in which case we will require our affiliates to comply with this Policy. We will not share your personal data with unaffiliated organizations. Current affiliate memberships: Outdoor Alliance.
Third Parties
We may share your personal data with third-party service providers who perform various functions on our behalf, including:
- Membership Benefits: Supporting the delivery of benefits you have opted into.
- Information Technology and Infrastructure: Providing IT services, data storage, and related infrastructure support.
- Payment Processing: Facilitating secure payment transactions.
- Data Analysis: Conducting data analysis to improve services and user experiences, including through advocacy platforms and financial or wealth management tools.
These third parties are authorized to use your personal data strictly for the purposes outlined above. They are required to follow our explicit instructions and implement stringent security measures to protect your personal data.
Collection of Financial Data
Financial data includes any information relevant to your financial activities or transactions that we may temporarily collect during the course of our services. This may include:
- Payment information: Credit card or debit card details, billing addresses, or other-payment related information. (Please note, we do not store credit card or debit card details. It is securely transmitted directly to our trusted payment processor, including PayPal Payments).
- Banking Information: Bank account details or other financial account identifiers (not stored by us, but may be temporarily processed for specific services).
- Transaction Data: Records of purchases, payments, or financial transfers related to the services provided.
We do not store payment or banking information. All sensitive financial data, including credit or debit card details, is securely processed through trusted third-party payment processors. We do not share payment or banking information with any other parties except for the payment processor.
Visiting IMBA.com
Cookies
We use cookies on our website to improve your experience, and analyze website traffic.
Cookies are small text files that are stored on your device when you visit a website. You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or notify you when a cookie is being set. Please note that blocking or deleting cookies may affect your experience on our website and may prevent certain features from working properly.
Automatic Data Collection
Our web server automatically collects limited information about your computer's connection to the Internet when you visit our site, including your IP address. An IP address is a unique numerical identifier that allows computers connected to the Internet to know where to send data, such as the web pages you view.
Please note, your IP address does not identify you personally. We use this information solely to deliver our web pages to you upon request and to measure website traffic, ensuring that we can provide an efficient browsing experience.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption and secure transmission protocols for payment processing.
Your Rights and Choices
You have the right to:
- Access and Correct Your Data: You can request access to or correction of your personal data.
- Opt-Out of Communications: You may opt-out of receiving marketing communications by using the "unsubscribe" link in emails or contacting us directly. You may update your privacy preferences by logging into your personal dashboard and updating your profile.
- Update Your Privacy Settings: You may opt-out of sharing your personal data as mentioned in the “Sharing Your Personal Data” section, by logging into your personal dashboard and updating your profile.
- Delete Your Data: You can request the deletion of your personal data, except for transaction records, which are retained as required by applicable laws or for business purposes.
We will make every reasonable effort to respect your communication preferences. Please note, even if you opt-out of promotional communications, we may still need to contact you regarding important account or service-related matters.
Third Party Links
IMBA is not responsible for, and cannot guarantee the performance of, goods and services provided by third parties, or others to whose sites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by IMBA or its licensors. Please review any third party privacy policies before disclosing personal data to them.
Questions concerning IMBA's privacy policy should be directed to [email protected].