Advanced Club Care
The Subaru/IMBA Trail Care Crews have taught the Club Care program across the U.S. for the past 6 years. Learn the principles that have helped motivate and strengthen clubs and chapters to become top-notch local organizations.
Presented by Ryan Schutz, IMBA Rocky Mountain Regional Director and Anna Laxague, IMBA Pacific Northwest Regional Director
- This session focuses on professionalizing the MTB movement
- It all comes down to leadership – you can have people show up, but nothing really happens without leadership
- Capacity limits us – there’s only a certain amount of work that can be done based on the number of people
- Leadership limits capacity – a club can be only as effective as its leadership
What works for leadership?
- Leadership defined: A process of social influence in which one person can enlist the aid and support of others achieve a common goal
- What is the goal for your club?
- Recruit the resources you need (roles - define and make them finite, define success, recruit with purpose)
- What can one person do to make multiple people accomplish things (how do you multiply the leader?)
- Knowledge, influence, connections – finding people that fit this category can make things happen (don’t forget about the local bike shop, it’s a hub for information for everyone)
- The quality of individuals you are able to recruit is related to the quality of your organization
Invest in people
- Delegate and then trust them to do the work
- Listen – and listen to understand, not always to respond
- Encourage consistency and efficiency – these things facilitate participation
- Share knowledge, experience, perspective
- Facilitate experiential learning – go ride!, meet other groups, speak publically
- Enable Training – attend conferences, present at conferences, take classes (have a budget for this)
- Allow people to step aside so they remain part of the group
Run it Like a business
- It’s ok to bring your day job to the effort
- What’s the return on the investment?
- Avoid event overkill
Say Thank You!
- Show appreciation for everything the volunteers do
Words of advice
- Start small
- Focus on quality
- Personalize your asks and proposals
- Get to know donors and members
- Brag – talk about successes and goals, publicize what you have done and what you are working on
The IMBA World Summit received generous title sponsorship from the Federal Highway Administration & the Bikes Belong Coalition.